Sally Brownbill stresses that most people will want to speak to you and make a face-to-face connection. Sally reminds us that in this world of texting and emails, tone of voice is unbelievably important. Hear how being one on one can reveal more about yourself, your personality and all your skills. One of Sally’s mantras is ‘make yourself memorable’ and making a personal ‘grown up’ connection is part of that. Of course, it’s not always the case and she talks to us through that too.